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Carole Houk International (CHI) is a conflict resolution
firm that specializes in the design of integrated conflict
management systems for organizations, with a particular focus
on the Medical Ombudsman/Mediators™ Program. CHI offers
a network of highly skilled national and international consultants,
trainers, and coaches who embody the values and commitment
of our healthcare clients to do the
right thing, even when things go wrong. Through our team
of collaborative partners, CHI provides a strong and consistent
approach to resolving disputes that can occur following unexpected
adverse outcomes in healthcare provider settings.
Ch'i or qi
(pronounced "chee") is the Chinese word used to
describe the natural energy of the Universe. It is the vital
force believed in Taoism and other Chinese thought to be
inherent in all things. One of the key concepts related
to chi is the concept of harmony. Trouble, whether in the
universe or in the body, is a function of disharmony, of
things being out of balance and in need of restoration to
equilibrium.
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